Privacy Policy

Version: 1.0

Effective Date: 08-07-2026

Last Updated: 08-07-2026


Published by:

Tinker Technology d.o.o.

Montenegro

www.tinker.taxi

support@tinker.taxi

1. Introduction

At Tinker Mobility, we respect your privacy and are committed to protecting your personal data.

This Privacy Policy explains how Tinker Technology d.o.o. (“Tinker”, “we”, “our” or “us”) collects, uses, stores and protects your personal information when you use the Tinker Rider App, Tinker Captain App, our website and related services (collectively, the “Platform”).

By using the Platform, you acknowledge that you have read and understood this Privacy Policy.

2. Who We Are

Tinker Technology d.o.o.

Montenegro

Website: www.tinker.taxi

Privacy enquiries: privacy@tinker.taxi

3. Scope

This Privacy Policy applies to:

4. Information We Collect

Depending on how you use the Platform, we may collect the following categories of information.

A. Account Information

B. Identity Verification (Captains)

Where applicable, we may collect:

C. Ride Information

D. Location Information

To provide transportation services, we may collect location data.

For Riders:

For Captains:

Location data is only collected where permission has been granted by your device.

E. Payment Information

Payments are processed through secure third-party payment providers.

Tinker does not store complete payment card numbers.

Depending on the payment provider, we may receive:

F. Device Information

We may collect:

G. Communications

When you contact Customer Support, we may retain:

5. Why We Use Your Information

We process your information to:

Where permitted by law, we may also use anonymised information to improve our services and develop new features.

6. Legal Basis for Processing

Where GDPR applies, we process personal data on one or more of the following legal bases:

7. Sharing Your Information

We only share information where necessary.

Operators

To enable your Ride.

Payment Providers

To process payments.

Cloud Service Providers

For secure hosting and infrastructure.

Customer Support Providers

To resolve issues.

Government Authorities

Where legally required.

We never sell your personal information.

8. International Data Transfers

Some of our technology providers may process information outside Montenegro or the European Economic Area.

Where this occurs, Tinker will take appropriate measures to ensure your information remains protected, including the use of recognised contractual safeguards where required.

9. Data Security

We use commercially reasonable technical and organisational measures to protect your information.

These include:

While we strive to protect your information, no internet-based service can guarantee absolute security.

10. Data Retention

We retain personal information only for as long as necessary to:

When information is no longer required, it will be securely deleted or anonymised.

11. Your Rights

Depending on your location, you may have the right to:

Requests can be submitted to: privacy@tinker.taxi

12. Cookies

Our website uses cookies and similar technologies to improve user experience, analyse website traffic and maintain security.

Further information is available in our Cookie Policy.

13. Children’s Privacy

The Platform is not intended for children under the age of 18 acting independently.

Where local law permits use by minors under parental supervision, the supervising adult remains responsible for the account and all activities conducted through it.

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

Where significant changes are made, we will notify users through the Platform or by other appropriate means.

The latest version will always be available on our website.

15. Contact

For privacy-related questions or requests, please contact:

Privacy Officer

Tinker Technology d.o.o.

Email: privacy@tinker.taxi

Website: www.tinker.taxi